Email HyperLuxe at info@hyperluxeactivewear.com.au for queries and information regarding International shipping.
HyperLuxe offers Free Express Shipping Australia Wide via Startrack for orders over $100, Express Shipping for orders $100 and under for $9.95.
Please allow for 2-3 days shipping with Statrack during the week, longer during peak periods.
PO Box and Parcel Post addresses are sent via Australia Post-  Free Express Shipping Australia Wide for orders over $100, Express Shipping for orders $100 and under for $9.95.
Exchange Police
Items must be returned within 7 days of purchase if you wish to exchange.  Items received outside this time period will not be accepted.
All SALE, DISCOUNT, LINGERIE and SWIMWEAR, EARRINGS, HATS item/s are non-refundable or exchangeable.
Shipping costs are non-refundable

Conditions of Return:

Original receipt must be obtained as proof of purchase.

Items must be returned with tags attached and in its original condition and packaging.

Returns will not be processed for items that have been worn, washed or altered.

We DO NOT offer refunds, but will happily exchange the size or give a credit note. Credit notes are valid for 6 months.

No refunds are issued unless items are deemed to have a manufacturing fault. Please note that items which have been damaged as a result of 'wear and tear' are not considered to be faulty. In accordance with Consumer Affairs, where possible, we will offer to repair faulty items. All returns/exchanges/refunds are subject to quality inspection by HyperLuxe Activewear management and final decisions are made at their discretion.

If you need to exchange an item follow the below steps: 

Email info@hyperluxeactivewear.com.au to have your return approved. Please include all relevant information and specify if you are wanting an exchange or credit note

Fill out the returns form included in your online order packaging

Post the package back to us at the below address with the item for exchange/ credit with the completed returns form

If you are requesting an exchange, please include a postage satchel for us to send back the exchanged item (size appropriate)

If you are requesting a credit note, we will contact you at the time of your credit spend for postage costs ($9.95)

Stock Availability- If an item you order is out of stock, we will contact you as soon as possible and based on your preference, either cancel or refund the item ordered that is unavailable.